All our reeds are made from natural cane to produce the best possible tonal colour. As a natural substance cane varies, and reeds can sometimes alter character as the cane “settles in” after they are made.
If after testing, you find any of our reeds unsuitable you may return them within 7 days of receipt for exchange or refund.
Please ensure they are packaged safely to avoid damage in the post. The box we sent them in is adequate for this purpose.